Southwest: DOT Tax-Disclosure Compliance Would Cost Millions, Delay IT Projects

It would seem simple enough: All carriers have to do by Oct. 24 is include government taxes and fees when quoting airfares in ads and fare displays, instead of relying on footnotes, asterisks, two-point fonts and fine print. But for Southwest Airlines, compliance with new Department of Transportation requirements would require a revamp of its frequent flyer program, cost millions in lost revenue and postpone other key IT projects--including already-stalled attempts to enable international bookin