Survey: Most TMCs Charge Clients Extra To Handle Nonconforming Airline Content

Jay BoehmerApril Apr 24, 2019

American Express Global Business Travel, BCD Travel and CWT in recent years have formalized client fee programs to cover the added costs of shopping, booking and servicing airline content outside global distribution systems. The three largest travel management companies aren't alone, according to a survey fielded by The Beat this month and last.

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