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Air Canada To Swap Res Systems Next Week In 'Heart And Lung Transplant'

Air Canada CEO Calin Rovinescu has described the carrier's looming transition from a two-and-a-half-decade-old passenger services and reservations system to the Amadeus Altea suite as a “heart and lung transplant," according to a memo to agencies this summer. Next week, the carrier goes under the knife for a major operation.
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TAP Air Portugal Rejiggers GDS Deals, Opens Private Channel

TAP Air Portugal became the latest European airline to revise its approach to travel agency distribution.
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Amadeus Still Sees Minimal NDC Volume Despite Tech, Commercial Milestones

Amadeus during its third-quarter earnings call Thursday recapped recent progress on enabling distribution that aligns with the New Distribution Capability.
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BA, Iberia To Pull Cheapest Fares From GDSs

International Airlines Group partners British Airways and Iberia announced Thursday that they plan to remove their lowest short-haul fares from conventional indirect distribution channels such as global distribution systems and make them available to travel agencies only through New Distribution Capability connections.
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Duffel Scores Funding, Seeks Foothold In Crowded Field Of NDC Aggregators

Duffel has been in stealth mode for two years, but bubbled to the surface last week to announce $30 million in Series B funding.
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Lufthansa, Sabre Passive Segment Strife Deepens

In current release notes for Concur Travel users, SAP Concur warned clients Lufthansa "may delete passive segments that are written to Sabre."
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Sabre Sees 'Sluggish' GDS Market, Flat TMC Trends, More Of The Same Ahead

Industrywide third-quarter global distribution system bookings fell year over year, and worldwide air bookings handled by global travel management companies remained flat, Sabre reported Thursday.
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Agents Urged To Heed Minimum Connecting Time Warnings

Travel agents could have tickets canceled or see their passengers refused check-in if they don't respond to airline warnings about potential breaches of revised minimum connecting times on indirect flights. The advice follows the Oct. 27 introduction of new International Air Transport Association standards for minimum connecting times.
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Amadeus Aims To Lighten Agent Call Load With Simplified Ticket-Change Tool

"Do you know what is the most frequent question today in a travel agency call center?" Amadeus director of industry and expertise Herve Prezet asked at this month's ATPCO Elevate conference. "The question is, 'Can I change my ticket?'"
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Serko Finds Equity And A New Partner In Booking Holdings

New Zealand-based corporate booking and expense tech provider Serko announced plans to raise as much as 45 million New Zealand dollars, equal to US$29 million, in new capital "to accelerate the global rollout of Serko Zeno and expand marketplace content," the public company disclosed with the NZX, New Zealand's stock exchange.
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