The United Kingdom-based Business Travel Association this month kicked off a consultation with buyers and agencies with a plan to set industry standards around the service structures and pricing models that govern relationships between travel management companies and corporate clients.
BCD Travel won a task order for the U.S. Army's travel business in mid-September, the travel management company confirmed, but it now is under a "stop work order" pending an award protest by incumbent CWTSatoTravel, the government travel division of CWT.
Ovation Travel Group last week agreed to take a $20 million loan from the U.S. Treasury Department, making it the first travel agency to borrow under an aviation industry lending program established by the Coronavirus Aid, Relief, and Economic Security Act.
If anyone was bracing for American Airlines and Sabre to sign a model-changing distribution deal that reshapes their long-term, co-dependent and occasionally contentious relationship, Thursday's announcement of a renewal signaled something else entirely: status quo.
ATPCO CEO Rolf Purzer will retire at the end of the year, and newly appointed successor Alex Zoghlin on Jan. 1 will take the helm, ATPCO announced Thursday.
American Express Global Business Travel's acquisition last Thursday of messaging-based agency automation player 30SecondsToFly is the latest corporate travel startup acquisition inked in Covid-19's wake. In recent years, a sizable crop of tech startups, many backed by venture capital, entered the corporate travel market to disrupt, digitize or deliver new concepts to a field dominated by legacy tech and entrenched players. Hastened by the pandemic, exits this year have been common.
A U.K. court has sided with payments company Wex on the key preliminary issue in ongoing litigation over its planned back-out of a January agreement to buy eNett and Optal for $1.7 billion.
In the Covid-19 era and beyond, online booking tools need to rethink service delivery across the three Cs: content, customer experience and control, writes Festive Road's Aurélie Krau.