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If It Ain't Broke, Don't Fix It: Why We Need IATA Resolution 787 NDC

I could not read [Friday's] The Beat article contemplating about the real benefits of NDC, without a grin on my face. I guess we can all agree: The attitude, "If it ain't broke, don't fix it" is the enemy of innovation.

Some Airlines See Corp. Demand Go From Less Bad To Better

When discussing demand--and corporate demand specifically--the U.S. airline industry's motto during the past four or five months has been that at least it wasn't getting worse. Now, some carriers are producing clear evidence of an actual corporate tr

AA: Optimistic On Corp. Sales, 'Dreaming' On Distribution Costs

American Airlines executives on Wednesday kicked off the airline earnings season by describing how badly the challenging economic environment has hit corporate travel. But they also held out hope for recovery in the second half of 2009. At the same t

Arpey Not Making Friends Among Agents

AMR CEO Gerard Arpey didn't want "to be too dramatic" with his comments about something that may not happen during his "working lifetime." But his comments, published here in The Beat, about "a day--and maybe I am dreaming here--where those folks who are the intermediary between us and our customers have to pay for access to our product rather than us paying them to distribute our product" did not make friends in the travel agent community. Check out the debate at Travel Weekly's site here.

MEDIA WATCH: Dow Jones Misinforms On Corp. Online Booking

Those of you with whom I am in regular contact have often heard me complain about mainstream media outlets botching their coverage of corporate travel management. It's a complicated business with which many reporters are not familiar, but that's not an excuse for bad journalism. Facts are facts, and sometimes statements are presented as fact when they simply are not. As a result of misinformation, the many travel professionals who report to non-travel professionals are forced to explain that wha

Angry With Northwest, Corp. Buyers Seek Alternatives

Corporate America, including a number of companies that until this week considered Northwest Airlines a preferred supplier, is fuming over Northwest Airlines' plan to charge travel agencies fees for bookings they make in the global distribution systems.

The Buyer's Table, Part One: Assessing TMC Value

Industry veteran Maria Chevalier, Westinghouse Electric Co.'s Dan Cooper, Blackboard Inc.'s Valerie Fender and The Advisory Board Co.'s Steven Mandelbaum share differing sentiments about just how creative and integral TMCs are today.

GUEST: McFarlane On Cendant

Veteran travel industry executive and consultant Bill McFarlane argues in this guest column that the recent shakeup at Cendant Corp. is symptomatic of a wider industry issue.

'Gordo' Joins Cendant

Cendant Corp. today announced the appointment of former Continental Airlines CEO Gordon Bethune as chairman of the company's Travel Distribution Services division, effective immediately. An outspoken industry icon credited with reviving Continental during the 1990s, Bethune will stay on as non-executive chairman following the TDS spin-off, currently slated for early fourth quarter.

Old, New Approaches Open China's eLong To Corp. Travel

Beijing-based eLong last week filed with the Securities and Exchange commission for an initial public offering on the NASDAQ that could raise as much as $68 million for the online travel agency, which is part-owned by Expedia parent InterActiveCorp. Unlike archrival Ctrip.com, whose shares are above $40 after opening at $24 on the same exchange in December 2003, eLong is diving straight into China's corporate travel marketplace.