ATC Travel Management of Wisconsin plans by April to convert to Travelport's Apollo from Sabre. COO Jim Burkee said the decision says "nothing about Sabre—just that Travelport seemed to be better aligned with our future growth plans."
American Airlines CEO Gerard Arpey today told shareholders that the carrier has increased flight "block times" to improve customer service and become more dependable. Made quietly for years by certain carriers, such moves can generate better on-time performance rates and give the impression of speedier flights without any actual decrease in elapsed time. At least, they provide more realistic published schedules that have a better chance of being realized.
The Federal Aviation Administration's efforts toward air traffic control modernization finally are on the right track, at least according to the U.S. Government Accountability Office. But the U.S. departments of Homeland Security and Defense still have much work to do.
Spirit Airlines CEO Ben Baldanza served as the industry punching bag--sparring with members of Congress, some of whom seemed more interested in putting on a show than truly understanding the issues.