Longtime corporate travel consultant, decorated former travel buyer, former travel agency leader and occasional airline executive Andy Menkes took a position at BCD Travel as SVP of global client solutions, a new role for the mega travel management company. He starts Monday, reporting to BCD Travel COO and president of the Americas Mike Janssen.
Business Travel Direct parent Ickenham Travel Group has launched subsidiary Infiniti Travel & Consulting to act as a tech reseller and consultant to other TMCs.
Corporate travel industry veteran Andy McGraw joined Milwaukee-based Adelman Travel as CEO in May 2017. Since then, the travel management company has positioned itself as a mobile-first "platform as a service" operator, underpinned by its mobile app, Adelman Virtual Assistant, or AVA, and an upgrade to its workforce management and agent-facing technology. He spoke with The Beat editor-in-chief Jay Boehmer.
Travel auditing firm Topaz International, travel management consultancy Nina & Pinta and travel marketing and communications outfit Dots & Lines are joining together under the Nina & Pinta Group umbrella.
India's Jet Airways this month suspended all operations. Meanwhile, Ethiopian Airlines and Indonesia's Lion Air continue to reel from fatal accidents on the Boeing 737 Max, which resulted in the aircraft's grounding worldwide. Since each of these airlines operates Sabre reservations system technology, the travel distribution and IT company Tuesday revised its full-year revenue forecast downward.
Before American Express acquired chatbot builder Mezi, three travel management companies—Adelman Travel, Casto Travel and WTMC—had partnered with the tech startup for their own message-based offerings. Five months after the payment company acquired it, Mezi has wound down work with TMCs.
Historically, the cash incentives paid by global distribution system operators to travel agencies have risen at a slow but steady year-over-year clip. For 2018, though, all signs point to a greater-than-average acceleration in incentive payments, according to GDS financial data, executive commentary and industry observers.
Cornerstone Information Systems has acquired Topaz International, a corporate travel auditing and benchmarking firm that works directly with travel buyers.
Corporate Travel Management this week became the first travel agency to earn a newly created certification "for transparent airfare pricing" from a startup auditing firm, the Australia-based company announced.
Several sources discussing the pending acquisition of HRG by American Express Global Business Travel anticipate the deal to close as designed. Yet, the door is open for another player with sufficient capital and a strategic rationale to make a competing offer.