New Zealand-based corporate T&E technology provider Serko landed Carlson Wagonlit Travel as its first reseller of the Zeno travel booking and tech system in the U.S., the companies announced this month.
Carlson Wagonlit Travel has begun piloting access for its reservations consultants to Lufthansa Group’s lowest fares via the aggregator Travelfusion. But the mega travel management company is less than ecstatic about it.
A group of 15 travel management companies, including American Express Global Business Travel, BCD Travel, Carlson Wagonlit Travel and Egencia, signed an open letter in response to travel buyers who had urged the industry "to do more" to advance the New Distribution Capability standard and account for buyer needs.
In total, the U.S. federal government is the largest buyer of travel in the world. And so, when a portion of the government goes unfunded and hundreds of thousands of civilian employees are furloughed or working without pay, a negative impact on suppliers and intermediaries that serve federal travel programs is expected.
American Express Global Business Travel, Carlson Wagonlit Travel and Flight Centre Travel Group have committed to work with Sabre to pilot "end-to-end" distribution capabilities that align with the New Distribution Capability standard. Sabre on Tuesday also named American Airlines as the first carrier to participate in tests.
Amadeus announced American Express Global Business Travel and Carlson Wagonlit Travel will pilot airline distribution in accordance with the International Air Transport Association's New Distribution Capability standard. The announcement came Wednesday, a day after competing distribution player Sabre announced its own NDC pilots with those two mega travel management companies.
This morning, Amadeus announced Carlson Wagonlit Travel entered into "a multi-year renewal and expansion of a long-term business partnership." Sabre, too, inked CWT to "a new long-term agreement that broadens their long-standing business partnership and deepens the companies' close collaboration on technological innovations being developed for mutual growth and success."
Global distribution system segments processed by Travelport—including air, hotel, car and rail—fell 4 percent year over year during the third quarter amid "customer headwinds," the company reported Thursday.
Carlson Wagonlit Travel plans to roll out flight booking capabilities on its CWT To Go mobile app in the second half of the year, CEO Kurt Ekert said. Already, mobile flight booking is testing with clients in what Ekert called an "aggressive pilot phase."