American Express executive Charles Petruccelli wrote to The Beat in response to feedback on "Petruccelli Attempts To 'Provoke The Status Quo,' Advocates Outsourced Travel Mgmt.," published Sept. 25.
Check out coverage of The Beat Live from those who were in attendance in Austin this week. We'll add loads to this next week after we get through all our notes!
Among his remarks at The Beat Live about the "most disruptive chain of events that has impacted our industry in recent times," American Express Global Travel Services president Charles Petruccelli on Wednesday said the status quo is being questioned, "globalness" is being threatened, suppliers are highly leveraged and barriers to growth have been erected. All segments of the industry are realigning, he said, and corporations should be no exception in that they ought to outsource travel managemen
While "still fragile" and facing fundamental "issues and challenges," the travel management business is changing its model and travel management companies "have crossed the bridge," according to American Express Business Travel global president Charles Petruccelli.
You are invited to the "live music capital of the world" for The Beat Live, a travel business conference rocking Austin, Texas Sept. 21-23, 2009.