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United Airlines' Hilfman To Retire At Year-End

United Airlines senior vice president of worldwide sales and well-known industry veteran Dave Hilfman will retire from the airline at the end of the year.

BCD Is Turning On Mobile Air Booking

BCD Travel is taking the next step to evolve its mobile capabilities from itinerary management to itinerary creation. The mega travel management company announced plans soon to enable airline shopping and booking capabilities through TripSource, which covers its native mobile app and responsive Web channels.

Delta Cuts Upfront Commissions For Some Preferred Agencies

Several agency sources said Delta this week cut front-end U.S. point-of-sale incentives on international tickets for multiple agencies.

Airlines Defend Multicity-Fare Changes, Deny Conspiracy In Federal Court

American Airlines, Delta Air Lines and United Airlines separately asked a federal judge in California to deny a preliminary injunction requested by a group of travel agents that sued the airlines last month over fare-combination rules. The travel agents asked the court to prohibit the carriers from pricing multicity fares at a cost "greater than the sum of the combined non-refundable one-way fares for each leg of a passenger’s flight."

NuTravel Brings On SWA Vet Rob Brown To Lead Airline Portal Business

Seeing demand from airlines to build direct Web portals for business customers, travel tech firm nuTravel hired Southwest Airlines veteran Rob Brown to lead its recently launched Airline Solutions Group.

Top Airline...

Business Travel News has rated Delta as the top airline. BTN surveyed over 400 corporations that spend over $500,000 per year on air travel. United/Continental was rated second. USAir was third. American was fourth.Southwest was rated last in this survey. The reason for Southwest’s poor showing is probably directly related to the respondents of the survey.
INTERVIEW: Continental Airlines Distribution Director Scott Stachowiak

INTERVIEW: Continental Airlines Distribution Director Scott Stachowiak

After Travelport announced an extended participation deal with Continental Airlines, Continental director of distribution Scott Stachowiak spoke last week with Jay Campbell of The Beat about relationships with the global distribution system firms, concerns about offshore distribution costs, direct connections, industry merchandising standards and Google. Excerpts follow.

Southwest Airlines, United Airlines And Continental Airlines Report Earnings

On the first of a three-day onslaught of earnings that can only be described as "earnings hell," Southwest, Continental, and United Airlines all reported their second quarter numbers today.

United 'As Fully Prepared As Any Airline Could Be' Ahead Of Planned Res System Switch

United Airlines has "spared no expense" in preparing for the switch to a unified passenger services system, scheduled to occur before the end of the current quarter, according to senior vice president of worldwide sales Dave Hilfman. Following its merger with Continental Airlines, United opted to consolidate operations on Continental's pre-existing Shares system, furnished by HP.