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Delta Upgrades TripActions From Doghouse To 'Gold Standard' On Displays

As TripActions readies a new airline shopping interface for its booking system that includes a new ATPCO-led and Delta-approved star rating concept for airline products, it is seemingly back in the airline's good graces and this week will be back in the business of selling Delta.

Corporate Travel Demand Indicators Open 2019 On A Positive Note

Each new year brings a new outlook, and by measures both anecdotal and numerical, corporate travel demand is off to a strong start in 2019. This is on top of what has proven to be a healthy 2018 for corporate travel demand.

Delta Leans In To NDC, Preps GDS API Connections

Delta in the next month plans to become Level 3 certified under the International Air Transport Association's New Distribution Capability program, joining some of the largest airlines in the world in reaching the milestone, including competitors American Airlines and United Airlines.
INTERVIEW: Delta Air Lines Distribution Executives

INTERVIEW: Delta Air Lines Distribution Executives

Delta Air Lines stressed that it wants to ensure consistency, transparency and choice across all distribution touch points. VP of global distribution and digital strategy Rhonda Crawford and managing director of global distribution strategy Jeff Lobl caught up with The Beat.

The Beat Announces 2018 Readers' Choice Winners

Readers of The Beat chose Delta Air Lines as the Most Admired Airline, as well as Supplier of the Year, two honors the carrier has been awarded for seven consecutive years. For the second year in a row, BCD Travel was named Most Admired Travel Management Company. The Beat presented its annual Readers' Choice awards here at the 11th annual The Beat Live.

Delta Cuts Upfront Commissions For Some Preferred Agencies

Several agency sources said Delta this week cut front-end U.S. point-of-sale incentives on international tickets for multiple agencies.

Government Travel Providers Feel The Shutdown's Pinch

In total, the U.S. federal government is the largest buyer of travel in the world. And so, when a portion of the government goes unfunded and hundreds of thousands of civilian employees are furloughed or working without pay, a negative impact on suppliers and intermediaries that serve federal travel programs is expected.

Airline Analyst Calls Agency Commission Growth 'Alarming'

United Airlines during its quarterly earnings call last week reported double-digit-percentage growth in corporate revenue on a year-over-year basis. With revenue come selling and distribution costs, and Wolfe Research analyst Hunter Keay seized on one of them: the "alarming" growth in commissions paid to travel management companies.

American Gives TMCs An Out For Basic Economy Buyer's Remorse

This month, American Airlines posted a new exchange procedure for travel agencies whose clients have Basic Economy buyer's remorse.

A Special Presentation At The Beat Live: The Roast Of Dave Hilfman

Well-known industry veteran and The Beat Live's long-serving master of ceremonies Dave Hilfman is bound to retire at the end of the year from his post as United Airlines SVP of worldwide sales.