Industry consensus holds that American Express Global Business Travel, BCD Travel and Carlson Wagonlit Travel are the "mega" travel management companies, and it's widely agreed they are the three largest in the world. In the next tier down, Expedia's Egencia and Flight Centre Travel Group's corporate travel brands separately have staked the claim as the fourth.
If it wasn't already clear that Sam was a fundamental piece of Flight Centre's corporate traveler-facing technology offering, take note that the Australian travel agency conglomerate last month paid 4.2 million Australian dollars ($3 million U.S.) to take full ownership of the developer behind Sam, its mobile in-trip management system.
Australia-based travel management company Corporate Travel Management and Flight Centre Travel Group's corporate-focused brands this week reported solid growth in corporate travel transactions across their multinational operations and laid out further growth ambitions for the U.S. corporate market.
Total bookings processed through the Sabre global distribution system rose nearly 8 percent year over year during the second quarter to 141 million. Sabre got a big boost from Australia-based Flight Centre, which in the past year finished converting GDS business in Australia and New Zealand from Travelport to Sabre.
American Express Global Business Travel, Carlson Wagonlit Travel and Flight Centre Travel Group have committed to work with Sabre to pilot "end-to-end" distribution capabilities that align with the New Distribution Capability standard. Sabre on Tuesday also named American Airlines as the first carrier to participate in tests.
National Australia Bank has withdrawn significant business from Flight Centre Travel Group-owned travel management company FCM after concluding it was being overcharged for bookings, according a report this week by Fairfax Media, which publishes The Sydney Morning Herald and other Australian news outlets.