To better manage the waiver onslaught, several travel management companies, including Fox World Travel and Gant Travel, have adopted FlightGlobal's Travel Waiver Services to push airline waiver information directly to frontline agents.
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MisterFly, a French travel tech company best known for its namesake online travel agency, announced Tuesday that it has acquired mTrip, the Montreal-based mobile app builder that has gained a growing roster of travel management company clients.
Travel auditing firm Topaz International, travel management consultancy Nina & Pinta and travel marketing and communications outfit Dots & Lines are joining together under the Nina & Pinta Group umbrella.
For several years, Travelport has worked to move agency subscribers from the legacy cryptic desktop environment to its next-generation Smartpoint application. The process has had its share of hiccups, but a couple corporate travel management companies are vouching for the cutover after making the shift in the past year. Others have been slower to adopt.
Priceline founder Jay Walker's travel startup Upside serves the unmanaged travel segment. The company sells travel packages and positions a rewards scheme directly to end users. It is intended for neither the enterprise nor the managed travel segment—not yet.
Sales by second-tier corporate travel management companies in recent years grew at about twice the rate of all ARC-appointed agencies, driven by consolidation and client growth, according to results for a subset of TMCs participating in an annual survey by Business Travel News.
Former BCD Travel Affiliates head Ted Cromwell on May 1 joined Hickory Travel Systems as executive vice president of operations to "lead a surge" and restore Hickory "back to its former self," said chairman and CEO Bill Chiles. Cromwell is one of at least three veteran TMC execs to recently find new roles.
Reactions to the interim judgment issued this month by the United Kingdom's Office of Fair Trading regarding rate parity agreements between hotels and online travel agencies ran the gamut from proclamations that hotel pricing would be forever changed to scoffs (or lamentations) that it really only confirmed a pricing method already commonplace in the industry.
When it made a series of mobile announcements timed for the National Business Travel Association convention last month, Concur wasn't the first industry provider to say it would offer its mobile solutions to travelers who do not already use its core desktop products. That was Rearden Commerce, a few months earlier.
Regarding Monday's INTERVIEW with Air Canada's Marc Rosenberg:
They say any press is good press, but Craig Adelman must be hard-pressed to believe that today.