Before American Express acquired chatbot builder Mezi, three travel management companies—Adelman Travel, Casto Travel and WTMC—had partnered with the tech startup for their own message-based offerings. Five months after the payment company acquired it, Mezi has wound down work with TMCs.
Sabre expects to wrap up chatbot pilots with Casto Travel and Travel Solutions International USA at the end of the summer. It then will determine whether to make the capability available for other travel management companies.
Corporate travel industry veteran Andy McGraw joined Milwaukee-based Adelman Travel as CEO in May 2017. Since then, the travel management company has positioned itself as a mobile-first "platform as a service" operator, underpinned by its mobile app, Adelman Virtual Assistant, or AVA, and an upgrade to its workforce management and agent-facing technology. He spoke with The Beat editor-in-chief Jay Boehmer.
American Express announced Tuesday that it has acquired Mezi, a mobile travel concierge and chat-assisted booking application that won a few travel management company clients last year.
Travel startup 30SecondsToFly is shifting its focus from directly serving small and midsize business accounts to developing AI-powered chat-based booking systems for travel management companies.
MisterFly, a French travel tech company best known for its namesake online travel agency, announced Tuesday that it has acquired mTrip, the Montreal-based mobile app builder that has gained a growing roster of travel management company clients.
New blood, new tech and new names are now a fixture of the managed travel landscape, following an era when far fewer travel tech startups explicitly pursued a corporate audience. The Beat reached out to industry veterans with one question: What would you tell a startup coming into corporate travel technology?
New York-based W Travel this month staked its claim as the first corporate travel management company to achieve New Distribution Capability certification from the International Air Transport Association.
Through an initial coin offering that kicks off Thursday, blockchain-based distribution startup Winding Tree hopes to raise $10 million to develop a decentralized and open platform for transacting air, hotel and other travel components.
Milwaukee-based travel management company Adelman plans to launch an out-of-the box offering for small businesses to transition from unmanaged to managed travel.
In a memo to Concur's preferred travel management company partners last week, EVP of supplier and TMC services Mike Koetting called small businesses the industry's "white whale." With its new Concur Hipmunk product for unmanaged travel, Concur has sharpened its harpoon and joined plenty of would-be Captain Ahabs.