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TMC Partners Mostly Warm On Concur Hipmunk Small Business Plan

In a memo to Concur's preferred travel management company partners last week, EVP of supplier and TMC services Mike Koetting called small businesses the industry's "white whale." With its new Concur Hipmunk product for unmanaged travel, Concur has sharpened its harpoon and joined plenty of would-be Captain Ahabs.

AA, BA Prep Supplier-Direct Connections To Concur TripLink

It has been slow going for airlines to make good on commitments to enable Concur TripLink connections for bookings made on their direct websites, but a couple are gearing up to launch.
INTERVIEW: Concur EVP Mike Koetting

INTERVIEW: Concur EVP Mike Koetting

It's been an eventful past year for Concur—that's for sure. Since SAP's acquisition of the travel and expense giant closed in December, some Concur executives have departed, CEO Steve Singh's role has expanded into the broader SAP organization and an extended system outage in February frustrated corporate and travel management company clients. Amid all that, Concur is leveraging its SAP ownership to continue to grow, grow, grow. Concur executive vice president of supplier and TMC services Mike Koetting saw his role grow as well when vice president of TMC services and former GDSX CEO Cindy Allen departed at the end of April. He sat down last week in Chicago with The Beat's Jay Boehmer to talk about his role, Concur's agency relationships, the TripLink open-booking initiative and system disruption. He also provided an update on agency mid-office software purchased in 2013 from TRX and GDSX.

Mike Koetting, Concur

The TMCs of the Future. It's no secret the rise of consumer tools and increased traveler data has created challenges for TMCs and corporate travel managers: fragmented data, lack of visibility, compliance control and so on, but they have provided so much opportunity too.

Two Years On, United Nears Home Stretch Of Concur TripLink Integration

Following some delays, United Airlines expects to start beta testing its direct integration of Concur's TripLink with select corporate clients by July. A Concur official said United would be the first airline to go live with supplier-direct TripLink integration, joining other suppliers like major hotel operators that are already in action.

GBTA Panel Shows Industry Far From Consensus On Open Booking

"What's taking so long?" Concur executive vice president Mike Koetting asked rhetorically during a Global Business Travel Association conference session in Orlando late last month. He was referring to the industry's embrace of open booking and, indirectly, to his company's own TripLink offering.

COMMENT: Stop Saying That!

"The word 'millennial' has been banned from my office," American Express Global Business Travel digital traveler vice president Evan Konwiser this week told a crowd at the Association of Corporate Travel Executives conference in New York. Like Konwiser, we all have our "millennials"—words or phrases that we deride, that don't accurately describe something, that get overused or misused, that have outlived their usefulness or that have become cliché.

Concur's Koetting, The TMC Of The Future And The Power Of 'And'

Voted by The Beat's readers to deliver the keynote speech at The Beat Live in New Orleans, Concur executive vice president of supplier and TMC services Mike Koetting shared his vision of the future travel management company.

Concur's Koetting Wins The Beat Live Keynote Vote

You, The Beat's readers, have spoken. After another very tight race, Concur's Mike Koetting will deliver the closing keynote presentation at The Beat Live on Oct. 8 in New Orleans.

CWT's Mike Koetting To Split For Concur

Carlson Wagonlit Travel North America COO Mike Koetting will leave the company May 7 to become executive vice president of supplier management and advertising at Concur, the companies said. Reached by phone, Koetting was unable to comment on the announcements.