United Airlines during its quarterly earnings call last week reported double-digit-percentage growth in corporate revenue on a year-over-year basis. With revenue come selling and distribution costs, and Wolfe Research analyst Hunter Keay seized on one of them: the "alarming" growth in commissions paid to travel management companies.
Since Roadmap launched three years ago, several large enterprise clients have commissioned the tech company to build bespoke, company-branded mobile apps for their corporate travelers. Founder-funded at launch, Roadmap last week announced its first round of external funding to drive its next 18-month chapter of growth.
A group of travel buyers urged airlines, global distribution systems, online booking tools, travel management companies and travel managers "to do more" to advance the New Distribution Capability standard to meet buyer needs.
Travel auditing firm Topaz International, travel management consultancy Nina & Pinta and travel marketing and communications outfit Dots & Lines are joining together under the Nina & Pinta Group umbrella.
At The BTN Group's Tech Talk conference in Chicago late last month, Microsoft global travel and venue group lead Eric Bailey, Accenture managing director of global travel and events Mary Bastrentaz, Dart Container travel manager Cheryl Benjamin and Liberty Mutual Insurance senior category strategist for procurement and travel Michelle DeCosta discussed online booking systems.