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Salesforce-Based T&E Startup Aims To Crack ROI Of Travel

Corporate booking and travel management startups are ten a penny right now. But SalesTrip has a distinct point of differentiation. Launching in February 2019, the startup claims to be the first native booking and expense offering built within Salesforce, the huge customer relationship management platform with 150,000 customers of its own.

Airline Analyst Calls Agency Commission Growth 'Alarming'

United Airlines during its quarterly earnings call last week reported double-digit-percentage growth in corporate revenue on a year-over-year basis. With revenue come selling and distribution costs, and Wolfe Research analyst Hunter Keay seized on one of them: the "alarming" growth in commissions paid to travel management companies.

Salesforce Explores Subscription-Based TMC Pricing Model

BCD Travel and client are "very close" to finalizing a subscription-based pricing model that accommodates the latter's "open booking" approach to travel management.

Phil Hammer, ProcureApp

Open Book and Flex travel has moved beyond the hype, buzz, debate, innuendos and debunks. Companies such as NEC, Google, Salesforce, Cognizant and the silent majority have moved towards execution.

EasyJet Evolves TMC Sales Approach, Adds Sales Staff

EasyJet added five people to its sales staff, tasked with engaging more directly with travel management companies in Europe. The move is part of an evolving sales strategy for the United Kingdom-based airline, whose uncommon distribution approach and low-cost roots require it to do some handholding with TMCs.

COMMENT: CWT's Nicholas Vournakis On Disruption And Collaboration

The Beat's readers selected Carlson Wagonlit Travel ‎senior vice president of global marketing Nicholas Vournakis' pitch over 11 others, voting for him to deliver his keynote address on disruption and collaboration at The Beat Live conference in Arlington, Va. A condensed and edited transcript of his remarks, delivered late last month, follows.

EasyJet Forming Corp. Salesforce, Identifies Distribution Initiatives

EasyJet is "well underway to recruiting a small easyJet-style sales force to target corporate customers," according to chief executive Carolyn McCall. Speaking Tuesday to discuss the carrier's first-half financial performance, McCall explained how easyJet is slanting growth to business-oriented routes and embarking on a series of distribution initiatives. In addition to "unlocking better distribution by GDS and API links," she said, easyJet is "looking with an open mind at how we can get greater

Concur To Offer Travel, Expense Within

As part of the release of's social enterprise for employee applications, Concur announced plans to offer travel and expense management within Salesforce in a product called Concurforce and allow joint customers to link travel and expense data to customer relationship management data files for reporting and analysis of customer acquisition and management costs.
INTERVIEW: American Airlines' Leibman Outlines Post-Merger Priorities

INTERVIEW: American Airlines' Leibman Outlines Post-Merger Priorities

Following the successful integration of US Airways into Sabre’s reservation system last year, American Airlines begins 2016 with the bulk of its merger—from a customer-facing standpoint, at least—behind it. Chief information officer Maya Leibman spoke with The Beat’s Michael B. Baker about what still needs to be done to complete the integration, as well as the carrier’s technology priorities once it clears the reservations milestone.

Concur Not Neglecting Traditional OBT Amid TripLink Development

Los Angeles - Concur used the occasion of this week's Global Business Travel Association conference here to discuss the latest developments for its TripLink open booking service, including Starwood's activation and plans to bring Airbnb into the fold by this fall.