New Zealand-based corporate T&E technology provider Serko landed Carlson Wagonlit Travel as its first reseller of the Zeno travel booking and tech system in the U.S., the companies announced this month.
Groupize has signed about 45 TMCs as resellers of its technology for venue sourcing, room block management, attendee management, registration, approvals and data and reporting on "simple" meetings. Among the dozens listed on the company's site are BCD Travel, Christopherson Business Travel, Travel and Transport and Travel Leaders Corporate.
At The Beat Live this month, EAB VP of business solutions Steven Mandelbaum sat down with his fellow corporate travel buyers for the annual Buyers' Table session. Anthem's Cindy Heston, FINRA's Carol McDowell, Evercore's Jason Ring and KBB Partners' Mira Rosenzweig joined for a lively discussion on travel management company relationships, exploring new booking technologies and testing the waters with startups.
FCM last week at the Global Business Travel Association conference in San Diego demoed a prototype for its Smart Assistant for Mobile system that featured chat-based booking capabilities from 30SecondsToFly's bot, Claire.
Executive Travel CEO Steve Glenn has set his sights on "zero/zero," as in $0 in fees for online bookings and $0 for offline bookings. He thinks he's found the path, and it involves a financial model tied to client revenue performance, blockchain-based smart contracting and data access that gives transparency to each side.
To better manage the waiver onslaught, several travel management companies, including Fox World Travel and Gant Travel, have adopted FlightGlobal's Travel Waiver Services to push airline waiver information directly to frontline agents.
Lately, IATA has taken more notice of TMCs and the realities of their tech stack, as the association, along with airlines and GDSs, works to bring NDC to scale.
Travel management companies come in all shapes and sizes, each with its own mission, identity, product portfolio, geographic footprint and client base. Despite their distinguishing factors, TMCs share commonalities in near-term business investments, according to research published this week by The Beat.
The U.S. House and Senate in recent days reached a bipartisan, final agreement on the FAA Reauthorization Act of 2018 to fund the Federal Aviation Administration for five years and set forth a variety of provisions on airport infrastructure, airline safety and even airplane seat sizes. There is some relief for corporate travel agencies buried in the bill, which is widely expected to go into law.
American Express Global Business Travel, Carlson Wagonlit Travel and Flight Centre Travel Group have committed to work with Sabre to pilot "end-to-end" distribution capabilities that align with the New Distribution Capability standard. Sabre on Tuesday also named American Airlines as the first carrier to participate in tests.