Sabre expects to wrap up chatbot pilots with Casto Travel and Travel Solutions International USA at the end of the summer. It then will determine whether to make the capability available for other travel management companies.
Uber has filed a motion to dismiss a lawsuit its former travel management company, Dallas-based Travel Solutions International USA, filed last year. The TMC is seeking nearly $2 million in damages on contract and tort claims.
Another week, another couple of entrants chasing the unmanaged-to-lightly managed business travel segment.
Dallas-based travel management company Travel Solutions International on Wednesday filed a lawsuit against former client Uber, seeking nearly $2 million in damages for the transportation network's alleged breach of contract, among other claims.
Casto Travel CEO Marc Casto is over the transaction-based model that has dominated travel management company pricing for so long. Like a few other advocates for a shift, including AmTrav Corporate Travel and Executive Travel, he is attracted to a per-traveler, per-month "membership" model.
In August 2016, private equity firm Inflexion invested in London-based travel management company Reed & Mackay to drive organic growth, fund acquisitions and expand internationally. In the months that followed, the TMC made good on a couple of agency deals, including the acquisition of Chicago's Gray's Travel Management, and has more in the pipeline. Reed & Mackay also recently repositioned its network of international TMC partners and plans closer cooperation with them.
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