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Salesforce-Based T&E Startup Aims To Crack ROI Of Travel

Corporate booking and travel management startups are ten a penny right now. But SalesTrip has a distinct point of differentiation. Launching in February 2019, the startup claims to be the first native booking and expense offering built within Salesforce, the huge customer relationship management platform with 150,000 customers of its own.

Egencia Readies Direct-To-Hotel Chat System For Corporate Travelers

Expedia Group-owned travel management company Egencia is finalizing a direct-to-hotel communications system that enables client travelers to chat with hotel property representatives through the Egencia mobile app. Tapping in to established technologies and supplier relationships of its parent company, Egencia plans soon to give managed travelers a unique conduit to pose questions, make special requests, heap praise or lodge complaints related to their hotel stays.
INTERVIEW: TripActions CEO Ariel Cohen

INTERVIEW: TripActions CEO Ariel Cohen

TripActions' prowess for fundraising is on display again. After pulling in $154 million in Series C funding in November, the growth-hungry digital travel management company today announced its Series D funding round of $250 million from the same crop of investors, led by Silicon Valley venture capital firm Andreessen Horowitz. Co-founder and CEO Ariel Cohen spoke with The Beat.

CTM Concedes Misstatements On Patents And Office Locations But Slams Hedge Fund's Short Thesis

Publicly traded Australian travel management company Corporate Travel Management spent this week in damage control mode following a damning report from a hedge fund. That hedge fund has taken a short position in the company's stock and stands to gain on a fall in CTM's share price.

Survey: Most TMCs Charge Clients Extra To Handle Nonconforming Airline Content

American Express Global Business Travel, BCD Travel and CWT in recent years have formalized client fee programs to cover the added costs of shopping, booking and servicing airline content outside global distribution systems. The three largest travel management companies aren't alone, according to a survey fielded by The Beat this month and last.

Amex GBT Partners With Lola To Fill A Gap For The Small And The Simple

American Express Global Business Travel today is announcing a commercial deal with Lola to fill a product gap in the mega travel management company's product portfolio for small and midsize companies that have less complexity than typical Amex GBT clients. Lola, meanwhile, gains a large ally to boost adoption of its technology for travelers and travel program administrators in the lightly managed corporate travel sector.

TMCs Tap FlightGlobal To Streamline Airline Waiver Processes

To better manage the waiver onslaught, several travel management companies, including Fox World Travel and Gant Travel, have adopted FlightGlobal's Travel Waiver Services to push airline waiver information directly to frontline agents.

ANALYSIS: Egencia, Flight Centre Both Claim To Be Fourth-Largest TMC

Industry consensus holds that American Express Global Business Travel, BCD Travel and Carlson Wagonlit Travel are the "mega" travel management companies, and it's widely agreed they are the three largest in the world. In the next tier down, Expedia's Egencia and Flight Centre Travel Group's corporate travel brands separately have staked the claim as the fourth.

CWT Reluctantly Taps Travelfusion For Lowest Lufthansa Fares

Carlson Wagonlit Travel has begun piloting access for its reservations consultants to Lufthansa Group’s lowest fares via the aggregator Travelfusion. But the mega travel management company is less than ecstatic about it.

At Behest Of TMCs, IATA Adds 'Business Travel Ready' In New NDC Certification

The [email protected]'s Business Travel Ready criteria ask carriers to certify they have adopted, in their NDC-compatible application programming interfaces, more than a couple dozen messages to help the corporate channel handle NDC-based shopping, booking, payment and post-ticketing services.