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CWT Brings Air Booking To Mobile App With API Assist From Sabre

Carlson Wagonlit Travel plans to roll out flight booking capabilities on its CWT To Go mobile app in the second half of the year, CEO Kurt Ekert said. Already, mobile flight booking is testing with clients in what Ekert called an "aggressive pilot phase."

Eyeing 'End-To-End' Retailing, GuestLogix Pursued Datalex Before Buying OpenJaw

GuestLogix, for years a dominant force in inflight retailing and transaction processing, this month moved to extend its travel supplier merchandizing capabilities to online channels with the proposed $41.2 million acquisition of Dublin-based travel retailing tech firm OpenJaw Technologies.

The Good, The Bad And The Ugly Of The Tech User Experience

During a panel discussion in New Orleans at The Beat Live conference this month, examples of the good, bad and ugly of user interfaces and experiences were on display.
INTERVIEW: Amadeus North America President and CEO Scott Gutz

INTERVIEW: Amadeus North America President and CEO Scott Gutz

Scott Gutz became president and CEO of Amadeus North America in April 2011 and has since overseen an expansive period for the Spain-based IT company and global distribution system operator in the region. "What's happened in the last four years is we've grown in every major sector in which Amadeus offers solutions," Gutz said in a recent interview. Indeed, its GDS market share has increased in North America, as agency bookings spiked on growth among online travel agencies, its airline IT portfolio gained its first significant U.S carrier in Southwest Airlines and the company expanded in its emerging hotel IT and airport IT segments. "In addition, we've just about doubled the number of people that we have in the market over a four-year period, both from an organic perspective and from an acquisition perspective," he said. "It feels to me like a much bigger, much more complex, much more exciting organization that has grown up over the past four years." Gutz recently spoke with The Beat's Jay Boehmer about airline merchandizing, the Amadeus e-Travel Management online booking system and other North America initiatives. An edited transcript follows.
INTERVIEW: AmTrav CEO And Co-Founder Jeff Klee

INTERVIEW: AmTrav CEO And Co-Founder Jeff Klee

AmTrav prides itself on its booking tool, which may have only "80 percent" of the "the bells and whistles" of a Concur but is "nimble" and quick to bring in nonfare airline content, said Klee, who is CEO of the travel management company and of online travel agency CheapAir.com. Klee spoke with The Beat's Jay Boehmer about bringing in new types of content, why he's not sold on the International Air Transport Association's New Distribution Capability, why AmTrav now works with Concur and how he balances supplier relationships when running an OTA alongside a TMC.

Sabre Travel Network Announces New GUI Workflow Solution ... Is That A Green Screen Death Rattle Or Just A Chuckle?

Sabre Travel Network announced a global pilot of a new work flow solution for the agency community. The new product will include a new GUI (graphical user interface), work flow management across multiple GDS, a customer profile, etc.