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Glenn Hollister, ZS Associates

Over the past couple of years there has been a lot of discussion, hype and argument about open booking and Managed Travel 2.0. Unfortunately, most of the discussion has been based on opinions and solitary case studies. The question remains: is there real demand for this new way of managing travel or not?

Study: One In Five Companies Suited For 'Managed Travel 2.0'

Sometimes used interchangeably—though not necessarily accurately—with "open booking," the concept of Managed Travel 2.0 isn't for everybody. The way global sales and marketing consulting firm ZS Associates figured it, Managed Travel 2.0 is a suitable option for about 20 percent of the 202 travel programs it studied.

The Beat Live Keynote Vote 2014

Concur's Koetting Wins The Beat Live Keynote Vote

You, The Beat's readers, have spoken. After another very tight race, Concur's Mike Koetting will deliver the closing keynote presentation at The Beat Live on Oct. 8 in New Orleans.

The Beat Live: Don't Be Left Out (Of The Know)

Where will you get the year's most frank discussion on corporate travel technology and experience some of the industry's best networking? That's easy. A BIG easy.

Let The Voting Begin: Keynote Submissions Are In For The Beat Live

Your feedback will determine one keynote speaker, identify the recipients of our annual Readers' Choice awards and formulate questions for the industry influencers taking the stage at the InterContinental Chicago Magnificent Mile from Oct. 18 to 20.
INTERVIEW: Lufthansa’s Siebenrock On The Hot Seat

INTERVIEW: Lufthansa’s Siebenrock On The Hot Seat

Arlington, Va.—Lufthansa German Airlines vice president of the Americas Juergen Siebenrock took the Hot Seat at The Beat Live on Sept. 30 here, answering questions from attendees and The Beat editors. Unsurprisingly, the conversation centered mostly on Lufthansa’s introduction of a distribution cost charge, a fee of €16 on tickets sold via global distribution systems.

United Overhauls Sales, Distribution Departments

United Airlines late last month replaced its worldwide sales strategy and sales operations groups with new sales and distribution departments. The changes, including a general head count reduction, came two years after the airline launched a "strategic sales transformation."