BCD Travel is rolling out SAP Customer Data Cloud as the technological foundation for traveler identity management, consent management and profile management, BCD announced Wednesday.
Executive Travel CEO Steve Glenn has set his sights on "zero/zero," as in $0 in fees for online bookings and $0 for offline bookings. He thinks he's found the path, and it involves a financial model tied to client revenue performance, blockchain-based smart contracting and data access that gives transparency to each side.
ARC appointed longtime industry consultant, entrepreneur and data specialist Scott Gillespie as head of ARC analytics. He officially took his spot last week to develop ARC's data strategy and create new products and services.
IBM and Travelport are launching a jointly developed data system for corporate travel programs that blends IBM Watson artificial intelligence capabilities with Travelport's real-time shopping and historical fare data.
Corporate clients regularly turn to their travel management companies for data reporting to better understand travel spending, policy compliance, supplier performance and other facets of program management. A few TMCs, including Carlson Wagonlit Travel, Omega World Travel and Travel Inc., are exploring new ways for clients to interrogate travel program data through natural language inputs, either typed in text or spoken by voice.
The U.S. Bureau of Labor Statistics projected that the number of travel agents employed in the U.S. will fall 9 percent from 2016 to 2026, according to its latest employment outlook.
Rosewood Hotel Group attributed a data breach that compromised guest reservations and payment data at 16 of its hotels to a "security issue at Sabre," according to a disclosure by the hotel group Monday.