A crop of New Distribution Capability-oriented airline aggregators were supposed to disrupt the old global distribution systems. Yet, the GDSs may be the ones disrupting their plans, at least in the corporate market.
International Airlines Group carriers British Airways and Iberia this month will yet again raise their surcharge on global distribution system bookings, the airlines alerted agencies.
Each year, the International Air Transport Association and Airlines for America produce a lengthy manual of standards on air ticket reservations and airline interlining. When the major airline trade bodies on June 1 release the 42nd edition, it will outline a new option for gender—X—in addition to the established M and F designators, for male and female.
Amadeus is gunning for more travel management company business in the U.S., CEO Luis Maroto told investors after announcing year-over-year revenue and marketshare gains in a flat global distribution system market for the first quarter.
American Express Global Business Travel, BCD Travel and CWT in recent years have formalized client fee programs to cover the added costs of shopping, booking and servicing airline content outside global distribution systems. The three largest travel management companies aren't alone, according to a survey fielded by The Beat this month and last.
BCD Travel early next year plans to pilot New Distribution Capability bookings with Lufthansa Group and two undisclosed non-global distribution system aggregators.
"We have a very small percentage of transactions that are NDC enabled at this point," International Air Transport Association VP Doug Lavin said. "We're not happy about that." During a U.S. Transportation Department hearing this month, he directed frustration at global distribution system contract provisions that, he said, inhibit progress on the New Distribution Capability standard.
As it approaches the fourth anniversary of its leading role among European airlines in surcharging global distribution system bookings, Lufthansa Group Thursday reported that direct-booking share, for the first time in the group's history, passed the 50 percent mark.
The number of full-time employees at global distribution system operator Travelport fell nearly 8 percent to 3,700 at year-end 2018 from 4,000 at the end of 2017, according to disclosures in the company's two most recent annual reports.
BCD Travel is rolling out SAP Customer Data Cloud as the technological foundation for traveler identity management, consent management and profile management, BCD announced Wednesday.