Corporate clients regularly turn to their travel management companies for data reporting to better understand travel spending, policy compliance, supplier performance and other facets of program management. A few TMCs, including Carlson Wagonlit Travel, Omega World Travel and Travel Inc., are exploring new ways for clients to interrogate travel program data through natural language inputs, either typed in text or spoken by voice.
To assess major technology concepts and examine how they are applied within the corporate travel ecosystem, The Beat this year handpicked a few dozen experts attuned to trends in technology and travel to rate the coming relevance of seven computer science and tech fields.
FCM last week at the Global Business Travel Association conference in San Diego demoed a prototype for its Smart Assistant for Mobile system that featured chat-based booking capabilities from 30SecondsToFly's bot, Claire.
New Zealand-based corporate T&E technology provider Serko landed Carlson Wagonlit Travel as its first reseller of the Zeno travel booking and tech system in the U.S., the companies announced this month.
Both Tripbam and TripRebel have targeted the corporate market with software that re-shops booked hotels for better deals. The former is expanding into Europe with a London office and expanded language, content and currency capabilities. The latter recently went insolvent.
In a guest column, noGDS CEO Christian Kameir took issue with aspects of the International Air Transport Association's New Distribution Capability standards. Among his criticisms were IATA's use of XML as NDC's programming language. IATA responded to clarify its standard and progress in adopting formats other than XML.
MisterFly, a French travel tech company best known for its namesake online travel agency, announced Tuesday that it has acquired mTrip, the Montreal-based mobile app builder that has gained a growing roster of travel management company clients.
The U.S. House and Senate in recent days reached a bipartisan, final agreement on the FAA Reauthorization Act of 2018 to fund the Federal Aviation Administration for five years and set forth a variety of provisions on airport infrastructure, airline safety and even airplane seat sizes. There is some relief for corporate travel agencies buried in the bill, which is widely expected to go into law.
Sabre expects to wrap up chatbot pilots with Casto Travel and Travel Solutions International USA at the end of the summer. It then will determine whether to make the capability available for other travel management companies.