Last week, a group of travel management companies in an open letter likened New Distribution Capability to a "half-built house." They want to deliver on the standard's promise of richer content for clients, they wrote, but they must enable their own new distribution capabilities to "fulfill customer requirements of comparability, policy control, cost management, reporting and duty of care."
Each new year brings a new outlook, and by measures both anecdotal and numerical, corporate travel demand is off to a strong start in 2019. This is on top of what has proven to be a healthy 2018 for corporate travel demand.
Australian flag carrier Qantas introduced a new commercial structure for travel agencies to promote adoption of New Distribution Capability-compatible connections, either through a global distribution system or another approved tech provider. Its pitch to agencies includes the threat of a $12.50 per-segment surcharge on GDS bookings and diminished content access but also a private channel-type framework as a path for agencies to avoid both.
At The Beat Live this month, EAB VP of business solutions Steven Mandelbaum sat down with his fellow corporate travel buyers for the annual Buyers' Table session. Anthem's Cindy Heston, FINRA's Carol McDowell, Evercore's Jason Ring and KBB Partners' Mira Rosenzweig joined for a lively discussion on travel management company relationships, exploring new booking technologies and testing the waters with startups.
The Beat Live is scheduled for an on-time arrival in the ATL. Now is your chance to book your seat at our 11th annual event, being held Oct. 3-5 at the Omni Hotel at The Battery Atlanta.
The European Commission on Friday announced it has opened an investigation into Amadeus and Sabre to explore whether the agreements each has with airlines and travel agencies "restrict competition in breach of E.U. antitrust rules."
A group of 15 travel management companies, including American Express Global Business Travel, BCD Travel, Carlson Wagonlit Travel and Egencia, signed an open letter in response to travel buyers who had urged the industry "to do more" to advance the New Distribution Capability standard and account for buyer needs.
Carlson Wagonlit Travel plans to roll out flight booking capabilities on its CWT To Go mobile app in the second half of the year, CEO Kurt Ekert said. Already, mobile flight booking is testing with clients in what Ekert called an "aggressive pilot phase."
The European Commission is reviewing "all provisions" of its code of conduct for computerized reservations systems, which is the governing regulation for global distribution systems in the European Union.