Instead of creating standalone portals for airlines to support business booking and rewards, NuTravel's Universal Connect product lets carriers deliver business program perks and travel management features—from preferred rates to policy—through their consumer dotcom sites.
Last week, a group of travel management companies in an open letter likened New Distribution Capability to a "half-built house." They want to deliver on the standard's promise of richer content for clients, they wrote, but they must enable their own new distribution capabilities to "fulfill customer requirements of comparability, policy control, cost management, reporting and duty of care."
With a recent round of seed funding, Shep is finding its footing in business travel. The Austin-based startup has built a browser extension, compatible with Google Chrome, that tracks traveler interactions on public travel websites, highlights in-policy options and pulls in booking confirmations for tracking and reporting.
Marriott International confirmed it has revised its standard cancellation policy this week in the Americas region.