Executive Travel CEO Steve Glenn has set his sights on "zero/zero," as in $0 in fees for online bookings and $0 for offline bookings. He thinks he's found the path, and it involves a financial model tied to client revenue performance, blockchain-based smart contracting and data access that gives transparency to each side.
British Airways parent International Airlines Group soon will reveal plans to reshape participation in major global distribution systems, likely opting out of full content provisions and changing the terms on which it distributes fares and related content in the travel agency and corporate channels.
Like Sabre, Travelport reported softness in U.S. global distribution system bookings during the third quarter, especially for corporate travel. While Sabre said strength built in the first month of the fourth quarter, Travelport CEO Gordon Wilson doesn't see evidence of improvement.
Last August, BCD Travel announced it was the first travel management company to reach an Ecovadis gold rating, recognizing its corporate social responsibility credentials. This April, Carlson Wagonlit Travel announced its own Ecovadis rating went from silver to gold. American Express Global Business Travel, meanwhile, reached silver this year.
Evercore ISI equity analysts this week upgraded the outlook for Amadeus but lowered outlooks for its primary competitors: Sabre and Travelport.
Two European hotel booking tools are bringing sustainability practices to the moment of booking.
The number of trips processed by business travel agencies and settled through ARC during the fourth quarter fell 2.6 percent year over year. The quarter was jagged, with a year-over-year decline in trip volume in October, a year-over-year uptick in November and another fall in December. Despite unevenness in the ARC figures, major U.S. airlines said business travel demand strengthened after the U.S. presidential election and continued into 2017.