Fox World Travel chief information officer Sam Hilgendorf has been playing around with the buzzed-about artificial-intelligence chatbot ChatGPT. He even asked it to write some of his guest column in which he assesses the promise, and potential pitfalls, of the technology for the business travel industry.
T2RL CEO Cory Garner delivered the keynote address at The Beat Live last month, naming the companies he views as contenders and pretenders based on their strategies related to airline distribution.
For the past 15 years of my professional life, I've chased the lowest price, writes EAB vice president of business solutions Steven Mandelbaum. But being locked away for more than a year gave me time for deep reflection. Do I have this all wrong? Was I just a scrooge chasing a false god? I came out of my time with three epiphanies.
The International Air Transport Association director of distribution Yanik Hoyles submitted a letter in response to American Express Global Business Travel chief commercial officer Andrew Crawley's guest column on the New Distribution Capability.
For too long, the specific requirements of managed travel have been overlooked by the airlines, writes American Express Global Business Travel chief commercial officer Andrew Crawley. That's why together, across the value chain, we must put the corporate customer at the center of our focus.
Can modern airline retailing and corporate travel coexist? Travel Tech Consulting president and founder Norm Rose weighs in.
The approach to airline corporate dealing should be a partnership and not a win/lose adversarial relationship. Airlines give value through discounts and services to the corporation, and in return get incremental revenue. Unless both sides gain, it's not sustainable in the long term, writes McKinsey & Co. global airline program manager Prashanth Kuchibhotla.
The office is no longer the main setting for work, and business travel is taking on a new role as the catalyst of culture, writes American Express Global Business Travel CEO Paul Abbott.
2022 will be a key year for the future of rail platforms and ticketing in Europe. Emmanuel Mounier, secretary general of EU Travel Tech, which represents the interests of global distribution systems, online travel agencies, travel management companies and other travel sellers in Europe, gives an outlook on what to expect.
ATPCO president and CEO Alex Zoghlin this week delivered an address at The Beat Live in New York City contemplating corporate culture in a hybrid workplace, the need for collaboration and the changing nature of corporate travel.