Radisson Hotels & Resorts said its computer systems were hacked and advised guests who stayed at the brand from last November to May to check their credit card statements as their card numbers may have been stolen.
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Radisson officials said this incident was not executed by an “insider” but was an “attack from an outside source.”
Radisson is the most recent hotel company to announce such disturbing news;
last year Best Western faced a similar security breach. The Radisson situation affected an unknown number of guests, but a company statement assured guests their social security numbers were not taken.
In an open letter to guests, Radisson advised those affected to report unauthorized purchases to the bank that issued the credit card as well as law enforcement authorities.
"Radisson greatly values guest privacy and deeply regrets this incident occurred," according to Fredrik Korallus, executive vice president and chief operating officer. "We are also working closely with major credit card suppliers and law enforcement to ensure the incident is properly addressed."
Radisson operates more than 400 hotels in 68 countries and is based in Minneapolis, Minn.