A somber moment from our usual glib. The pictures and news reports coming from Haiti are shocking to say the least. North America's poorest country (indeed, one of the world's poorest countries) has been rocked by a brutal earthquake of epic proportions. I encourage all of our readers to take a brief moment to assess their position in life and consider donating to the Red Cross
in order to help the relief efforts in Haiti.American Airlines has announced a mileage bonus
for all donations to the Red Cross at aa.com. If that makes the difference, go for it. I hope that all of us in the travel industry will take a moment to help. Haiti is hardly a glamorous destination of five-star hotels and private jets--far from it. But the people of Haiti are in their darkest hour and now is our time to shine. [more]These insights are excerpted with permission from Tom Botts' Hudson Crossing blog.