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No One Hates Agents More than Ryanair

Jay CampbellJay CampbellFebruary Feb 8, 2008
The Beat's latest commentary asks whether anyone despises travel agents more than HRS, which published a questionable survey on travel management. Answer? Ryanair, Travel Technology Update's Michele McDonald reminds us.

How could we forget our own coverage of Ryanair calling agents "parasites"? Perhaps we blocked it out. Thanks for the reminder, Michele.

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