Everyone loves options. But over the past decade buyers have had very little variety in choosing a travel management company. The traditional TMC for decades has been offering the same online booking tool integrations, the same transaction fee pricing and the same savings-oriented analytics. The traveler is the last consideration in this model. But change is finally in the air, writes AmTrav president Craig Fichtelberg.
At The Beat Live this month, Lumo CEO Bala Chandran delivered a brief address on the applicability and ethics of artificial intelligence in the travel industry and beyond. Lumo taps machine learning techniques to predict flight delays, but Chandran warned that there is a lot of "bad AI" out there.
CWT chief architect Valerio Fuschini submitted this guest column on corporate travel and Business Process Management.
The Travel Technology Association submitted a letter in response to remarks by International Air Transport Association VP Doug Lavin covered in an April 17 article.
Former Travel and Transport president and CEO Bill Tech died April 1 at the age of 70. Travel and Transport submitted the following remembrance.
Travelport president and CEO Gordon Wilson kicked off The Beat Live event this month and addressed airline control and commercial models in the context of the International Air Transport Association's New Distribution Capability standard-making endeavor.
Amadeus submitted the following letter to add context to its original statement published in an article this week.
The American Society of Travel Advisors SVP of industry affairs and education Mark Meader writes in on the ongoing challenges of virtual card processes in the hotel industry.
Festive Road managing partner Caroline Strachan submitted the following thoughts on gender pay reporting in the U.K. The Beat this month covered how several travel management companies, travel tech firms, airline operators and hoteliers performed on the U.K. government's measure.