Concerns surrounding airline/GDS "full content" agreements have been very much in the media of late, and with the prevalence of news articles on the topic, the American Society of Travel Agents reached out to a number of its members to obtain a read on the situation.
"The word 'millennial' has been banned from my office," American Express Global Business Travel digital traveler vice president Evan Konwiser this week told a crowd at the Association of Corporate Travel Executives conference in New York. Like Konwiser, we all have our "millennials"—words or phrases that we deride, that don't accurately describe something, that get overused or misused, that have outlived their usefulness or that have become cliché.
In a guest column this week, Farelogix CEO Jim Davidson took aim at full content agreements between airlines and global distribution systems. Yapta CEO James Filsinger submitted a letter in response.
Ever since the jury verdict was returned in the Sabre-US Airways antitrust trial in federal court in New York City in December, a lot of us have been mulling over the fate of GDS-prescribed full content provisions contained in most airline-GDS distribution agreements.
In a guest column, noGDS CEO Christian Kameir took issue with aspects of the International Air Transport Association's New Distribution Capability standards. Among his criticisms were IATA's use of XML as NDC's programming language. IATA responded to clarify its standard and progress in adopting formats other than XML.
After years of relentless focus on the user experience, a new and interesting trend is emerging in the tech world: Simplicity—and ideally invisibility—is now at the forefront of user engagement. The potential benefits and challenges associated with this philosophy are likely to change the travel industry in dramatic ways.
Carlson Wagonlit Travel director of hotel solutions Eric Jongeling doesn't expect managed travel programs to be severely impacted by book-direct campaigns enacted by major hotels.
Agency Technology president Lee Brubaker and Cornerstone Information Systems CEO Mat Orrego respond to a guest column by AmTrav president Craig Fichtelberg, who argued that an over-reliance on third-party technology inhibits travel management company innovation.
Craig Fichtelberg, co-founder and president of Chicago-area travel management company AmTrav, discusses how an over-reliance on third-party technology and tech integration is the enemy of true travel management company innovation.